top of page
CALL CENTER SERVICES

 

Call City Panama provides full-service Inbound and Outbound call center services. We offer customized contact center solutions for your business that go far beyond the typical call center and answering service.

ABOUT US

Headquartered in Panama City, Panama, Call City Panama is a dynamic, full capabilities call center outsourcing company specializing in inbound, outbound and e-commerce telemarketing, customer service, and customer relationship management.

 

Call City Panama maintains a state-of-the-art computer integrated telephony system to serve a wide range of corporate, customer service, and e-commerce clients.

 

Over the last 5 years, we have successfully managed our growth without sacrificing quality or attention to detail. As a result, Call City Panama business has grown exponentially and has a reputation for providing the highest quality service in the industry.

 

Call City Panama is a premier national provider of 24/7 call center services and contact center solutions. Call City Panama is part of a robust network of 20-plus call centers across the globe supplying inbound, outbound, email and call center outsourcing services for all types of businesses, organizations, and industries.

OUR VISION

It is our intent to develop quality relationships with our employee’s, clients and the community in which we operate – making a difference with each contact we engage in through phone, email and chat. We will continually set standards of excellence, both personally and professionally, which exemplify our dedication to our goals and to the fulfillment of this vision statement.

​SERVICES

Inbound Call Center Services

  • Medical Answering

  • Overflow/After-hours

  • Appointment Management

  • Building Maintenance

  • Customer Service

  • Direct Response

  • Disaster Response

  • Dispatch

  • Help Desk

  • Hotlines

  • Live Chat

  • Loyalty Programs

  • Order Processing

  • Recall

  • Virtual Receptionist

 

Outbound Call Center Services

  • Appointment Setting

  • Collection Reminders

  • Lead Generation

  • Insurance Sales

  • Market Research

  • Mystery Shopping

  • Payment Protection

  • Event Registration

  • Telesales

  • Telemarketing

  • Warranty Programs

bottom of page